1. 我們收集的資料 Information We Collect
嬴氏美（澳門）生物科技有限公司 Ravi Charming (Macau) Biotechnology Ltd.（下稱「本公司」）透過本應用程式及網站收集以下資料，僅用於處理查詢及訂單：
- 聯絡資料：姓名、電話號碼、WhatsApp／微信帳號、電郵地址、送貨地址；Contact details: name, phone, WhatsApp/WeChat ID, email, delivery address;
- 商家登記資料：營業登記文件（M1／M8／商業登記 BR／營業執照等）、社會貢獻證明（如提供）；Merchant registration documents (M1/M8/BR/business licence) and social-contribution certificates (if provided);
- 訂單資料：產品、數量、市場及幣別、付款方式（MPay／微信支付／支付寶／轉數快 FPS 等）；Order details: products, quantity, market and currency, payment method (MPay / WeChat Pay / Alipay / FPS etc.);
- 技術資料：匯率來源查詢、頁面快取（僅儲存於您的裝置）。Technical data: exchange-rate requests and page cache (stored on your device only).
- 推廣夥伴資料：如您登記成為推廣夥伴，我們會收集您的姓名、聯絡電話、微信／電郵及提現帳號，僅用於推廣碼簽發、佣金計算與結算。Affiliate data: if you register as an Affiliate, we collect your name, phone, WeChat/email and payout account, used solely for code issuance, commission calculation and settlement.
- 推廣歸屬紀錄：當您經推廣連結進入，我們會於您的裝置記錄推廣碼（30 日內有效），用於將訂單歸屬予相關推廣夥伴。Attribution: when you visit via a referral link, the referral code is stored on your device for up to 30 days to attribute the order.
2. 資料用途 How We Use Your Information
- 處理及確認訂單、安排送貨、發送 SMS 確認訊息；Processing and confirming orders, arranging delivery, sending SMS confirmations;
- 審核商家資格及管理商家帳號；Verifying merchant eligibility and managing merchant accounts;
- 回覆查詢及提供售後服務。Responding to enquiries and providing after-sales support.
3. 付款資料 Payment Information
本應用程式不會收集或儲存您的信用卡、銀行帳戶或支付密碼。所有付款均於 MPay、微信支付、支付寶或銀行之安全支付頁面完成，本公司只接收付款結果通知。We never collect or store your card, bank account or payment credentials. All payments are completed on the secure pages of MPay, WeChat Pay, Alipay or your bank; we only receive the payment result.
4. 資料保存及保護 Retention & Protection
您的資料僅供本公司授權員工處理訂單所用，以加密方式傳輸及妥善儲存；不會出售或提供予無關第三方。商家帳號密碼每一年更新一次。Your data is accessible only to authorised staff, transmitted and stored securely, and never sold or shared with unrelated third parties. Merchant passwords are renewed annually.
5. 您的權利 Your Rights
您可隨時要求查閱、更正或刪除您的個人資料。You may request access, correction or deletion of your personal data at any time.
6. 聯絡我們 Contact Us
嬴氏美（澳門）生物科技有限公司 Ravi Charming (Macau) Biotechnology Ltd.
電話／WhatsApp：+853 6300 0005 · 微信 WeChat：Ruiz_Leung